Technical Questions:

How do I download a template?
Simply browse to the template you want and click on the “Download” button. Your download link will be emailed to you and you will have 24 hours to then download your template.  
Be sure to save this template as an original file and separated from the one you are working from (just in case you need to revert back to the original).  

How do I use your templates?
Our templates are very easy to use if you have Adobe Photoshop CS, CC or Photoshop Elements. You will also need to have an understanding of using layers.  
*Please note some fonts are not always compatible with PC's and Macs.   You may get a dialog box asking if you want to replace the font.   Just reply NO.   You will then be able to place your custom message in a font that you have on your computer system.* You may be able to search for the font used (as it is listed in the layers) to see if it is a free font.

How do I get templates printed?
Most of our templates are designed based on WHCC Lab specifications. However, you are free to use any printer you like. Just make sure you make the necessary adjustments to fit your labs specifications.

Can I customize these? 

Customization of layers, fonts, masks / opening can be requested for a small additional charge.   Please inquire within the contact section of the site.   Also please refer to the “Terms and use” page.

All files are PSD format.


Payment

What payments do you accept?
We use the very popular company Stripe to process all payments. You can pay with any major credit card / debit card / bank account.  

*Please note you will need to put in your information through the checkout process for the freebie portion you WILL NOT need to place your payment information in the checkout process for the freebies.*

Is my billing info safe?
Absolutely 100% safe. Stripe has some of the best security features and protection for online payments.

Can I try any templates before I purchase?
Sure thing.  Just click on the drop down and head on over to our freebies page and download a template. We have some awesome stuff there for you to try and more will be added so keep watching.